Privacy Policy

Who we are

This website is run by Top Creative Remodeling Inc. You can reach us at (407) 280-8786 or [email protected].

What information we collect

• What you send in a form. Your name, phone number, the service you are interested in, and your message. Your email address and project location are optional. Only share what you are comfortable sharing.
• Where the form came from. A form also records the page it was sent from and, if you arrived from an ad or a link with campaign tags (such as utm_source), those tags. We use this only to understand which page and campaign a request came from.
• When you call or email us. Whatever you tell us, plus the phone number or email address you use.
• Technical data. Like most websites, our hosting provider receives your IP address and basic browser details when you load a page. See "Hosting and fonts" below.

How we use it

We use your information to answer your request, talk with you about your project and prepare a quote. We may call or email you about that request. We also keep a record of requests for our business files. We do not sell or rent your information.

How our forms work

Our forms are sent through FormSubmit (formsubmit.co), a third-party form service. It receives what you type in the form and delivers it as an email to our business inbox, [email protected], which is a Gmail account provided by Google. FormSubmit and Google handle that information under their own privacy policies.

Cookies, analytics and ads

The code of this website does not set cookies, and it does not use analytics or advertising trackers. We do not use the Meta (Facebook) Pixel or similar tools on this site. If we add privacy-friendly analytics in the future, for example Cloudflare Web Analytics, which does not use cookies, we will update this page.

Hosting and fonts

This website is hosted on Cloudflare. Cloudflare receives technical data such as your IP address to deliver and protect the site, and it may set technical cookies for security. The text fonts are loaded from Google Fonts: your browser requests them from Google's servers, which receive your IP address and browser details. Please see the privacy policies of Cloudflare and Google for details.

Links and phone numbers

Links that start a phone call or an email open your phone or email app. Other websites we may link to have their own privacy practices.

How long we keep information

We keep it as long as we need it to handle your request and keep normal business records. After that we delete it, unless the law requires us to keep it.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Contact us using the details above. Depending on where you live, you may have additional rights under local law.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact

Questions about this policy? Call (407) 280-8786 or email [email protected].